With the summer having disappearedover the horizon(did it appear at all?) and eyesnow turned firmly towards the impending winter and the usual ‘peak’ period for a lot of our clients, I wanted to pause to welcome some of our latest recruits and bring you up to speed with a few more happenings…
We have been busy bolstering the massed ranks of Team GSS over the last few months and would like to say a very warm welcome to the many staff who haveon-boarded with us whether on a full or part time basis since June (you know who you are!).
We have introduced a newonboarding questionnaire for all new recruits which should be received on or around the six week mark of probation/trial period. Thank you for those who have completed this already; your responses will help us to keep our onboarding process as efficient and effective as possible.
Outside the work we have been doing behind the scenes on our management teamrestructure, the operational wheels of the business have kept on turning! The positive effect of the continued great work our teams are doing has seena spike in interest from newclients brought about by referrals from our existingclients, which is always the most gratifying way to be introduced to clients! As a consequence of this, we will be re-doubling our recruitment efforts over the coming months, re-introducing employee referral programs and aligning ourselves with the best dog handler training and recruitment technology partners.
Our recent ACS Auditwas a great success but we were also recently audited by two of our largestclients. Both, we are pleased to say, commented very positively about our on-going work for them, providing constructive feedback that we will use to continueto strengthen and embed our relationships with these valued clients into next year and beyond.
Meanwhile up north,we were recently re-awarded a three-year contract to provide security concierge services for TT Games(a subsidiary of Time Warner). Most pleasing, our client did not deem it necessary to go out to tender for the contract.Matt Crofts – National Operations Directorsaid ‘I couldn’t be more pleased with this as it’s a really tangible example of our operational teams getting completely behind our vision to become ‘supplierof choice’ – and of our clientreally buying into our continued efforts to provide the best possible service”.
On a personal note, I would liketo offer my deepest gratitude to all of our fieldbasedteam members and clients across our southern region.It has been an absolute pleasure (and eye-opener) to work alongside you all over the last 18 months. In the process, I have developedan intrinsic appreciation for what you do on a daily basis.Itis this understanding that I am confident will stand me in good stead as Iembark on my latest challenge of finding our next employee superstars and valued clients – helping our companyachieveit’s growth aspirations for 2020 and beyond.
With my warmest wishes, Kevin Wootton
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