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I’m delighted to report that the GSS Operations team are ending the year on a high, having completed personal visits with all employees and can report that moral is high with our field based colleagues.

This can be a challenging time of year – not least with the wintery weather – but by working with our clients our Operations Management team; Derek Robinson, Claire Low, Doug Plews, and Mark Starling have been ensuring that the team are well briefed and have the right level of support to continue to provide a high standard of service to all of our clients.

During our visits, we’ve noticed a lax approach to the displaying of your SIA badges. We’ve advised all staff in person of the importance of this but felt, due to the importance of this, it may be useful to share the directions given by the SIA to help clear up any confusion.  The following is taken directly from the SIA’s website…

Do I need to wear my licence all the time?

Front-line licence holders must wear the licence where it can be seen at all times when working (unless you have reported it lost or stolen, or it is in the possession of the SIA). Your licence can be withdrawn or suspended if this condition is not met.

However, you are exempt from this requirement if you can demonstrate that the nature of your licensable activities on any specific occasion requires that you not be immediately identifiable as someone carrying out licensable activities (for example, if you are a store detective or a close protection operative). However, you must still carry your licence on you and be able to produce it on request.

Our employee of the month nominations have been fiercely contested and following on from Roxanne Macaulay’s award last month, we will be announcing the December winner very shortly, so watch this space!

We recognise the decrease in client presence on assignments at this time of the year and at the same time understand that opportunistic criminals may see this as an ideal time to strike. This being the case, the security team have been well briefed and recognise the additional responsibility that this brings.

Finally, we really do appreciate the sacrifices that our colleagues make by working at this time of year, across the holidays, and appreciate the support from their families and friends.

Best wishes

Gary Malloy – Operations Director