JOIN OUR TEAM AS AN OPERATIONS ASSISTANT!
Since 2010, Global Support Services (GSS) has been the UK’s supplier of choice for K9-led specialist security services.
We’re proud to support a prestigious client base and are committed to raising industry standards while becoming an employer of choice.
We’re now seeking a motivated Operations Assistant to join our growing team.
You’ll play a key role in supporting our day-to-day operations and ensuring service excellence across our contracts.
What You’ll Do:
- Plan and maintain staff rotas, ensuring schedules and compliance reports are shared with clients in advance
- Conduct site audits, welfare checks, and compliance reviews in line with British Standards and company policies
- Act as the first point of contact for operational staff and clients, managing incidents, escalations, and shared inbox communications
- Support recruitment, onboarding, performance management, and mobilisation of new contracts
- Assist with KPI tracking, licence/accreditation checks, and our month-end reporting process
What We’re Looking For:
- Excellent communication skills and strong attention to detail
- A proactive, organised, collaborative approach to working
- Right to work in the UK with a 5-year checkable work history
- Full UK driving licence
- SIA non-front-line licence – desirable (can be provided for the right candidate)
- Experience with scheduling systems, CRMs, and recruitment processes is advantageous but not essential
What We Offer:
- Hybrid role – but you must be commutable to Warrington
- Competitive salary and 29 days holiday (inc. bank holidays)
- Company pension and structured development programme
- Career progression opportunities
Working Hours:
Full-time Monday to Friday, working flexible week pattern between 07:00-16:00 & 13:00-22:00
To Apply:
Send a cover letter and your CV to careers@global-support.org quoting reference GSSOSA25
GSS is proud to be an equal-opportunity employer.
